TickBook by Céra (“TickBook”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with applicable Middle East  data protection laws and regulations.
By using the TickBook mobile application, you agree to this Privacy Policy.

1. Information We Collect:
We collect only the information necessary to provide our services:
-Personal Information
-Name:
-Email address:
-Phone number:
-Nationality or ID details (only if required by event organizers or authorities):
-Booking & Ticket Information:
-Event registrations
-Ticket purchases
-Digital tickets and QR codes:
-Technical Information:
-Device type and operating system
-App usage data
-IP address (for security and fraud prevention):
2. How We Use Your Information:
Your information is used to:
-Register you for events
-Issue and manage digital tickets
-Communicate event updates and confirmations
-Control access and attendance at events
-Improve app performance and security
-Comply with legal and regulatory requirements
3. Sharing Your Information:
-We do not sell your personal data.
We may share limited information with:
-Event organizers (for registration and access control)
-Payment service providers (secure transaction processing)
-Technology partners supporting app operations
-Authorities, if required by law
-All parties are required to protect your data.
4. Payments:
TickBook does not store payment card details.
All payments are processed securely through approved third-party payment providers compliant with regional and international security standards.
5. Data Storage & Retention:
-Your data is stored securely
-We keep personal data only as long as necessary for service delivery or legal compliance
-Data is deleted or anonymized when no longer needed
-Data may be stored or processed within or outside your country, using appropriate safeguards.
6. Cookies & App Technologies:
TickBook may use app technologies similar to cookies to:
-Ensure proper app functionality
-Improve user experience
-Analyze app usage
-You can manage permissions through your device settings.
7. Data Security:
We apply technical and organizational measures to protect your data from:
-Unauthorized access
-Loss or misuse
-Alteration or disclosure
-No digital platform can guarantee 100% security, but we continuously improve our protections.
8. Your Rights:
Subject to applicable laws, you may:
-Access your personal data
-Request correction or deletion
-Withdraw consent where applicable
-Requests can be made through the app or by contacting us.
9. Children’s Privacy:
TickBook is not intended for users under 18 years of age unless required for specific events and approved by a parent or guardian.
10. Policy Updates:
We may update this Privacy Policy from time to time.
Changes will be published within the app with an updated effective date.
11. Contact Us:
For privacy-related questions or requests:
📧 Email: info@tick-book.com